You may have seen the front page story in today's Indianapolis Star, "Rollout of Indiana welfare changes halted," describing the difficulties a Marion County resident experienced navigating the welfare system. The story alleged that the Daniels administration's effort to modernize Indiana's outdated and ineffective welfare system is to blame. This story is inaccurate and the Indianapolis Star has already made corrections to the story online and removed references to this case. We expect further clarifications and retractions in tomorrow's edition of the paper.
In truth, in the county where this case occurred, modernization reforms have not yet been implemented. The difficulties and long wait times experienced in this case are some of the very reasons the Daniels' administration is working to revamp Indiana's welfare system.
Mistakes by the media can happen and it's unfortunate when they do. However, it's vitally important that you understand, and share with your friends and family members, the truth about Governor Daniels' efforts to repair and reform the welfare system considered one of the worst in the nation when he took office.
The Need for Change
Welfare Reform -
Indiana ranked last in the nation in reducing its welfare caseloads over the past decade.
Caseworkers carry an average workload of 300 cases, with caseworkers in urban areas carrying as many as 500 cases. They rarely have time to use their expertise to help clients strive toward self-sufficiency.
High Error Rates -
In Medicaid, TANF and Food Stamps, these errors cause over $100 million taxpayer dollars to be misspent annually (Indiana dollars only).
In 2005, FSSA paid Food Stamps recipients $33.9 million more than they were entitled.
Fraud and Corruption -
21 people have been accused of stealing over $1 million in taxpayer money.
More than 15 employees have been arrested since 2003 for fraud-related activities with the average case cost costing taxpayers $50,000.
Access -
The current system is almost completely paper-based; clients can't apply for benefits through the Internet, use e-mail to communicate with caseworkers, or send electronic versions of documents.
County offices are typically open only during regular office hours, creating difficulties for applicants with work or family responsibilities. Clients must make multiple trips to their county office to become eligible for benefits.
Mitch Daniels is delivering on the change he promised four years ago.
Modernizing the welfare system in Indiana will mean better, faster and less expensive services. The modernization project is expected to save $350 million to $500 million over 10 years. The eligibility modernization project motto is "Do it right, not fast," and for this reason a regional approach to implementation is being taken. In the 12-county area pilot project, in north central Indiana, Hoosiers can now apply online and over the phone for services. In addition, clients can arrange personal appointments that include new options - such as applying at a variety of community organizations.
In truth, in the county where this case occurred, modernization reforms have not yet been implemented. The difficulties and long wait times experienced in this case are some of the very reasons the Daniels' administration is working to revamp Indiana's welfare system.
Mistakes by the media can happen and it's unfortunate when they do. However, it's vitally important that you understand, and share with your friends and family members, the truth about Governor Daniels' efforts to repair and reform the welfare system considered one of the worst in the nation when he took office.
The Need for Change
Welfare Reform -
Indiana ranked last in the nation in reducing its welfare caseloads over the past decade.
Caseworkers carry an average workload of 300 cases, with caseworkers in urban areas carrying as many as 500 cases. They rarely have time to use their expertise to help clients strive toward self-sufficiency.
High Error Rates -
In Medicaid, TANF and Food Stamps, these errors cause over $100 million taxpayer dollars to be misspent annually (Indiana dollars only).
In 2005, FSSA paid Food Stamps recipients $33.9 million more than they were entitled.
Fraud and Corruption -
21 people have been accused of stealing over $1 million in taxpayer money.
More than 15 employees have been arrested since 2003 for fraud-related activities with the average case cost costing taxpayers $50,000.
Access -
The current system is almost completely paper-based; clients can't apply for benefits through the Internet, use e-mail to communicate with caseworkers, or send electronic versions of documents.
County offices are typically open only during regular office hours, creating difficulties for applicants with work or family responsibilities. Clients must make multiple trips to their county office to become eligible for benefits.
Mitch Daniels is delivering on the change he promised four years ago.
Modernizing the welfare system in Indiana will mean better, faster and less expensive services. The modernization project is expected to save $350 million to $500 million over 10 years. The eligibility modernization project motto is "Do it right, not fast," and for this reason a regional approach to implementation is being taken. In the 12-county area pilot project, in north central Indiana, Hoosiers can now apply online and over the phone for services. In addition, clients can arrange personal appointments that include new options - such as applying at a variety of community organizations.






